Abrar Qureshi Blog

Dolmen Mall Launch Customer Representative Service‏

Dolmen Mall Launch Customer Representative Service‏


Dolmen Mall today announced the launch of a dedicated customer representative service called Dolmen Connect, for their premium property – Dolmen Mall Clifton, in Karachi.

Dolmen Connect will serve as a focal point of contact between the customers and the mall. Now customers can call them, text them, email them, reach out to them in person, use their social media forums and even their website, whichever is convenient for them to connect with Dolmen Mall.

With Dolmen Connect, there are different channels of contacting Dolmen Mall, including:

With this service, the customers can now directly contact the Mall’s management directly for any information, feedback or inquiry. Dolmen Mall has new store openings, promotions, magazine, fashion shows and other activities happening as the mall every day that their customers are excited to know about. Customers can even plan ahead for their trip with Dolmen Connect by calling ahead to book of exclusive services like a wheelchair. Customer’s feedback and complaint handling are another very important function of Dolmen Connect service.

All of this has been done so customers can connect with their favorite mall at any given time of the day.